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Capacity & Availability Manager (1)


IT, Systems & Software, Telecom

Deadline: 15th, May 2018

Job Description

Assist in ensuring continuity of best practice in capacity & availability management process, executed by IT service delivery staff, required by CUSTOMER.

Job Details

SUBJECT AND DESCRIPTION

Job Summary

  • Assist in ensuring continuity of best practice in capacity & availability management process, executed by IT service delivery staff, required by CUSTOMER.

ROLES AND RESPONSIBILITIES

  • Manages day-to-day capacity and availability requirements of services. Ensures customer requirements are correctly translated into realistic capacity and availability goals. 
  • Produces and maintains an up-to-date capacity and availability plans..
  • Undertakes capacity and availability modeling to help select appropriate countermeasures, assesses the impact of future changes, and identifies potential improvements.
  • Measures, reports and reviews current capacity and availability performance of services and components in the IT environment.
  • Responds to capacity-related threshold events and instigate corrective actions.
  • Addresses specific performance issues that are related to IT capacity & pre-empt performance issues by taking necessary actions.
  • Assists with diagnosis and resolution of capacity and availability related critical incidents and problems.

 

EDUCATION AND EXPERIENCE

  • First degree or equivalent in a relevant discipline.
  • Minimum of three (3) years relevant work experience.

How to apply

All suitably qualified and interested candidates must apply online via www.jobmart.ug.

Only shortlisted candidates will be contacted.

Deadline: 15th May, 2018

Additional Requirements

Employment Type: Full-Time

Place of duty: Kampala
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