Project / Programme Management


Job Summary

The Project Manager monitors the planning, implementation, and tracking of a specific short-term project which has a beginning, an end and specified deliverables.


M-KOPA Solar, headquartered in Nairobi, Kenya, is the global leader of "pay-as-you-go" energy for off-grid customers. Since its commercial launch in October 2012, M-KOPA has connected more than 150,000 homes in Kenya, Uganda and Tanzania to solar power, and is now adding over 600 new homes each day. The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making solar products affordable to low-income households on a pay-per-use installment plan.

As of January 2015 M-KOPA employs over 500 full time staff across East Africa and sells through a network of 1,000 direct sales agents.

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Service Delivery Manager

  • To assist Project Director to oversee and coordinate CUSTOMER's IT Hub Shared Services environment and ensure consistent IT system availability to support the business and network operations (billing platforms, enterprise applications, network infrastructure, etc.).
  • The Service Delivery Manager will manage and monitor the teams that resolve problems
  • Required to, manage workloads and prioritize work across the teams as well as develop the service delivery organization within Company.

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